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Support Channels

1. Support Hours

Our customer support team operates Monday to Saturday, from 9:00 AM – 6:00 PM (GMT+1).
We aim to respond to all inquiries within 24–72 hours, depending on ticket volume.

2. Support Scope

We assist users with:

Download or access issues.

Installation guidance.

Product update clarification.

Refund or billing inquiries (in line with our Refund Policy).

Support does not cover third-party modifications, custom requests, or hosting/server troubleshooting.

3. How to Reach Us

📲 Stay Connected with Us:

WhatsApp ChannelJoin Here

Telegram Channel@nulledupdate_xyz

Telegram Inbox@nulledupdate

WhatsApp SupportChat Here

4. General Tips for Faster Support

When contacting support, please include:

Your registered email address.

Order or transaction ID.

A clear description of the issue.

Screenshots or links if relevant.

This helps our team resolve your request as quickly as possible.

5. Community and Announcements

Join our official channels to get:

Instant updates on new releases.

Product discounts and promotions.

News about upcoming features and platform improvements.

Security and compatibility alerts.

We encourage users to follow both WhatsApp and Telegram for timely information.

6. Code of Conduct

We strive to maintain a respectful, positive, and helpful support environment.
Abusive or disrespectful communication may result in limited access to support services or account suspension.

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